firewalls

If you have encountered a firewall or access issue in your RTO when attempting to access any virtual meeting room or social software tool please log the details, Institute and date here. Details will be used as evidence when reporting on these issues. If you can offer support, suggestions or recommendations regarding any of the logged issues please do so below each one. Thank you!!

Please edit this file with Notepad, and add the following lines (look for the word and insert this immediately after it) off 153.107.44.115  80  Once these changes have been made to the file it will ignore the pac file setting in the browser.
 * Date :**
 * Institute:**
 * Difficulty :** Getting DiscoverE operational in TAFE contexts: The developers of DiscoverE have replied with a fix for the proxy/pac file problem. In Chatterbox directory on C: drive, there should be a file called userprfs.xml. “ (C:\Chatterbox\ userprfs.xml)”
 * Solution:**

Difficulty: I tried the trick above in Western and it WORKED! Non-IT staff were able to install the Chatterbox software then follow the directions above. We had a trial session this morning (with just a couple of us). We both got on there, got kicked off a couple of times but not too bad. Marg Bell.
 * Date:** 20/7/06
 * Institute:** Western
 * Solution:**


 * Date:** 29/08/2006
 * Institute:** WSI
 * Difficulty:** Youtube is blocked at my end - why ? We were going to use it with Outdoor Recreation component of our NSW LearnScope Project. We also have outside email groups and we can only use outside emails to interact in this envornment with.
 * Solution:**

Solution: We are going to try some space on Moodle to store movie files to access their URLS. Another solution is to downsize the movie file size by reimporting it back into Movie maker - the screen size is a lot smaller but at least it is there. Another solution that is not blocked at this stage is to use Podomatic.. just working on this one. (Zoe0
 * Date:** 30/08/2006
 * Institute:**North Coast
 * Difficulty:** Youtube is blocked on TAFE computers - I have tried over the past few months to get it unblocked and no matter what I suggest and even being told it is not blocked it is still blocked... So I give up with Youtube...
 * Solution:**


 * Date:** 30/08/2006
 * Institute:** North Coast
 * Difficulty:** With delicious an option set up on a pc - the pc then crashes. Using Pc's without delicious set up and it doesnt crash - is it delicious or the pc? (Zoe)
 * Solution:

Date : 5/11/2006 Institute: OTEN Difficulty:** I have tried to put the report up on the wikispace but apparently the firewall prevents us from loading files onto wikispace. I have given a heading so could the file be added there or if not perhaps on the learnscope site with a link from the wikispace.
 * Solution:**